I use a full download of all account transactions to drive excel based P&L and balance sheet reports.
When running this recently, the total of the Journal Lines.Net Amount column no longer equals zero, which of course cannot be right. There are no imbalances in Xero itself so there must be something going on with the data extraction?
Thank you for getting in touch.
Can you kindly get in touch with us on support@datadear.com so we can look into this in more detail?
If you could send us a copy of your workbook and invite support to the organisation, we could run the report ourselves and investigate further.
You can invite DataDear support by Logging onto the DataDear website then go to Users on the left side of the screen and clicking Invite DataDear Support at the bottom right side.
Kind regards,
David