Currencies in Datadear Templates (QB)

quickbooks
#1

Dear,

Summary of our report problem:

In invoice Template: the template does not fetch Foreign currency (LYD) from QB.

In In Journal Entry Template : The template is not fetching some data from QB such as GL account, customers and vendors.

Can any one help please

Regards,

#2

Hey,

Thanks for reaching out.

You’ll need to refresh the journal template, to reload the QuickBooks configuration, this should then show all newly added accounts and customers etc. You may also see some blank lines as these are very difficult to delete from QuickBooks, when you open the journal you’ll notice a new line with just 0.00 in the amount, so this could be another reason for your journal issue.

We have the team investigating the invoice currencies and will get back to you ASAP.

Thanks,
Carl