I downloaded and installed the latest DataDear software onto my computer:
Windows 10 Enterprise Version 1903 OS Build 18362.175
The install appeared to run through successfully however after launching Excel I did not see the DataDear tab. I’m running:
Microsoft Excel for Office 365 MSO (16.0.11727.20222) 32-bit
I did see the other posts on this forum but the mentioned articles haven’t helped:
When I tried the above COM add-in method the DataDearLoader doesn’t appear at all. I can however Add… and navigate to:
C:\Users\username\AppData\Roaming\Scope SaaS\DataDear but selecting DataDear Loader.dll results in an error:
‘C:…\DataDear Loader.dll’ is not a valid Office Add-in.
I also looked at:
But this doesn’t seem to be the issue either.