DataDear Unavailable - Unscheduled

UPDATE:
DataDear systems are slowly coming back online after the incident . This might take longer for some regions.

DataDear Dashboard and Excel are currently unavailable due to an unforeseen problem which is currently under investigation. We are aware this is close to month end for several users so our engineers have given this top priority and are currently looking into identifying and resolving the issue.

We will provide updates on progress.

We would like to apologise for any inconvenience.