Downloaded DataDear but it is not showing in Excel

[d.healy]

What is the problem you need to solve?
we have downloaded datadear but it is not showing in excel

What accounting software are you using?
xero and office 365

[Neville]

Hello @d.healy

Have you looked at this article as DataDear does not work with all version of Office 365?

Microsoft Office 365 - How do I know if I have the correct Microsoft Excel version?

Learn how to enable the DataDear tab in Excel (Microsoft Office 365) if you have just installed DataDear on your computer and it’s not visible in Excel (Microsoft Office 365). If you have successfully installed DataDear however the DataDear tab is not visible in Excel (Office 365), there are a few steps you can do to activate the toolbar. If there is an error message related to the deployment manifest or its location marked as not trusted - check this article. …

[d.healy]

Yes, thank you. It was an issue with the administrator signin, which is now sorted.
Separate question though, can you tell me whether the parameters included with the Sample Management Report template will be updated to include 2021?

[Neville]

Hello @d.healy

Thanks for the update.

I took note of the template and this will be updated shortly.

[d.healy]

Can I extend the trial period please. I have not been able to spend the time on this over the last month

[David]

Hi @d.healy,

Your trial has been extended till 28/02/2021.

Kind regards,

David