Error Message - default backend - 404

Hi,

I’m getting the following error message on datadear. Any ideas on how to rectify it.

I look forward to hearing from you.

Regards

Nicola

Hi Nicola,

Can you let me know if you are still getting this error, please? And also indicate where you are experiencing this problem as we are unable to replicate this behaviour.

Hi Clifton

No it’s all back working

Just wondering how i fix the specific error in the future

Regards

Nicola

Hi,

I’m having the same error message for the last hour.
What can I do?

Many thanks

Hi Clifton,

We’re getting the message again this morning and i don’t see any announcement on your webpage.

The connection to excel also seems to be gone for us.

Regards

Nicola

@all

I think you missed the announcement in the relevant section - October 2019 DataDear release

Thanks for this Neville, I thought it was done as it started 2h30 ago :slight_smile:

Thanks Neville for the quick reply

Enjoy your day

Nicola

1 Like

It did take a bit longer than usual due to the complexity of the new features. Everything is fully restored at this stage. Happy DataDearing!

Thanks for the update.

Back using the software

Thank you

Nicola