Error Message - default backend - 404

xero

#1

Hi,

I’m getting the following error message on datadear. Any ideas on how to rectify it.

I look forward to hearing from you.

Regards

Nicola


#2

Hi Nicola,

Can you let me know if you are still getting this error, please? And also indicate where you are experiencing this problem as we are unable to replicate this behaviour.


#3

Hi Clifton

No it’s all back working

Just wondering how i fix the specific error in the future

Regards

Nicola


#4

Hi,

I’m having the same error message for the last hour.
What can I do?

Many thanks


#5

Hi Clifton,

We’re getting the message again this morning and i don’t see any announcement on your webpage.

The connection to excel also seems to be gone for us.

Regards

Nicola


#6

@all

I think you missed the announcement in the relevant section - October 2019 DataDear release


#7

Thanks for this Neville, I thought it was done as it started 2h30 ago :slight_smile:


#8

Thanks Neville for the quick reply

Enjoy your day

Nicola


#9

It did take a bit longer than usual due to the complexity of the new features. Everything is fully restored at this stage. Happy DataDearing!


#10

Thanks for the update.

Back using the software

Thank you

Nicola