Error message when running account transactions - Access token has not been authorised or has been revoked

xero
reporting

#1

Hello,

I’m constantly getting the below message when running the account transactions report in Excel using DataDear Add In for all the entities:

Oops - the access token for this organisation has not been authorised or has been revoked. Please re-connect the organization: XXXXXX by using the Add Organisation button in the DataDear toolbar.
Follow instructions on screen to have this re-connected.

Still getting this messages after re-installing the latest version of Data Dear Excel add-in of Xero .

Can you please help me resolve this issue urgently? It’s affecting the month end reporting.

Thank you .


#2

Hi

Have you reconnected your organisation as suggested in the message?