Error - Unknown Xero Exception

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#1

I have moved from a trial (that had expired) to a paid subscription but I am getting an error “Unknown Xero Exception” error on the company used for the trial however it is working fine for other companies I have added

Error Message - Unknown Xero Exception
#2

Hi @dmilne

The message seems to be coming from Xero. Have you tried deleting the company from DataDear and reconnecting this again?

#3

Thanks, that worked.

#4

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