Excel add-in failing daily

We have been having issues almost daily. We try to post data everyday and the time spent in disconnecting and reconnecting Xero accounts is becoming frustrating. It’s to a point that we can use datadear so have to use the Xero import templates and upload via Xero. Which is frustrating as it leave room for info to be allocated to wrong accounts.

Hi @mae.kudzius

Thank you for getting in touch.

Can you kindly refer to the article below related to this issue.


Please let me know if you require anything further.

Kind regards,


I have this problem too from time to time and I’ve never used the Sign in with Xero button.