Excel Add-in removed

Hi, I am having issues in the last hour accessing Datadear. I was logged out and the Excel Add-in was disconnected. When I open Excel I get the message that Datadear has failed to verify and download any updates.

Is Datadear undergoing an update at the moment and if not how do I get access again?

Thanks

1 Like

Am having the same issue.

Looks like this happened a few weeks ago as well. I am in the middle of trying to do payroll!!!

Hi @RonanCos @jag1

Thank you for getting in touch.

DataDear was unavailable for some users, however our engineers resolved this and DataDear should be fully functinal once again.

We would like to apologies for any inconvenience.

Kind regards,

David