Excel unable to open Outlook 2010 files

excel-issue

#1

Since installing the Datadear add-in I cannot open files from Outlook 2010. Excel opens but the file does not. I can save the file from Outlook onto a drive and then open it but no longer directly from Outlook. This has only become a problem since installing the add-in but dsabling the add-in doesn’t seem to make a difference. Any suggestions?


#2

Hi

Welcome to this DataDear forum. Your case is quite unique and I suspect something might have crashed or not worked our properly as I do not recall ever having a similar case. DataDear does not make any changes to Office especially to Outlook. Office 2010 is also not recommended for DataDear and probably will not work.

I would suggest you uninstall DataDear and it that does not help, best to reinstall or repair office.