Exception reading manifest when I open Excel

hmrc

#1

Hi, the DataDear add-in appears to install ok, but when I open excel I get the following error:

Exception reading manifest from file:///C:/Users//AppData/Roaming/Scope%20SaaS/DataDear/DataDear%20Loader.vsto: the manifest may not be valid or the file could not be opened.

Any advice?

Regards,
Andy.


#2

Hi Andy,

Sorry to hear you’re having issues! Can you follow the steps in the below article please and let me know if it doesn’t fix it for you!

Thanks,
Carl


#3

Thanks Carl. I followed those steps but it didn’t make any difference.

Regards,
Andy.


#4

Hi Andy

Sorry to hear about your problem! Can you take a look at the following article, please? This should be related to your current error;


#5

Hi,

installing Visual Studio 2010 Tools for Office Runtime seemed to do the trick, but when I try to login to DataDear via Excel it just hangs and eventually gives the message “Oops… something went wrong. If the problem persist, please contact support”.

Regards,
Andy.


#6

Just tried again and it seems to have logged in ok.

Andy.