Exception reading manifest when I open Excel

hmrc

#1

Hi, the DataDear add-in appears to install ok, but when I open excel I get the following error:

Exception reading manifest from file:///C:/Users//AppData/Roaming/Scope%20SaaS/DataDear/DataDear%20Loader.vsto: the manifest may not be valid or the file could not be opened.

Any advice?

Regards,
Andy.


#2

Hi Andy,

Sorry to hear you’re having issues! Can you follow the steps in the below article please and let me know if it doesn’t fix it for you!

Thanks,
Carl


#3

Thanks Carl. I followed those steps but it didn’t make any difference.

Regards,
Andy.