Group authorisation needed

I have created a group by selecting the clients i have linked from Xero. However when open excel to create a report, an error message appears saying that the access token for the organisation has not been authorised. I have spoken with the account holder, but he said he never received an authorisation request?

Hi @hbains

Welcome to DataDear.

May I suggest you have a look at this article to learn how to reconnect a Xero company.