HMRC error - The client and/or agent is not authorised

I get this error when I try to load the obligations page.
I have checked the VAT Number is correct and that I am registered at HMRC with Datadear.
This is the message I get every time I try.
Any suggestions as to what is wrong?

Oops … There has been an unexpected error returned from HMRC. Detailed message from HMRC:

  • The client and/or agent is not authorised.
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The message is coming from HMRC and means that your VRN is not authorised. You might need to register again with HMRC or to contact them directly.

I have the similar problem when i click on my name to get the details from HMRC - looks exactly same problem as you had. I’ve been doing vat their old way and this is my first MTD experience.

Get the same The client and/or agent is not authorised.

How did you get sorted?

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i had same problem. I fixed by delete org on datadear website, and add them back again through authorization processes with HMRC. then all worked good.

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