This has happened to me twice lately where I’ve posted sales invoices to Xero through DataDear and the invoices have posted fine but the payments have been completely ignored.
Does anyone have any clues as to why this would happen?
- Bank name is picked from the dropped down and linked directly with Xero.
- Bank account is GBP - only 1 currency in this entity
- Invoices posted as Approve so they are now in Xero as awaiting payment
Screenshot of spreadsheet payment section: