License is not valid

Hi, I am a new user struggling to make this work so that we can report our VAT to HMRC.
I have downloaded the xls file and understand that I need to login before I can do anything with it. I use the same username/email address and password for Datadear, but when I put this in I get ā€œLicense is not validā€. How do I fix this so that I can move on. Thanks, Pieter

Hi @pietervandyck

Can you please check again as your account was not marked as active hence the login was not working.

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