Hi, I keep getting this error message when trying to refresh, to get my vat period: :
Oops… a VRN was not found for this account.
Please use the Add > HMRC Direct button in the DataDear toolbar to reconnect DataDear with HMRC.
The VRN needs to be entered at this stage.
I have tried several times now to use the ‘Add > HMRC Direct button in the DataDear toolbar to reconnect DataDear with HMRC’, resulting in 4-5 ‘organisations’, none of them are working.
Where the VRN is supposed to be, i can only see ‘HMRC - and my name.’
I’ve also tried to enter the VRN number myself, but still not able to retreive my VAT period or post online to HMRC
It is my 3rd vat return using MTD so our registration etc.should be Ok
Any suggestions on how to solve this ?