I keep getting the following message day after day when trying to submit my MTD VAT return using the DataDear free excel add-in:
“Oops … There has been an unexpected error returned from HMRC. Please try again later and if the problem persists, please click the Report Problem icon in the DataDear toolbar so we can investigate.”
I have tried everything I can think of to resolve:
- deleted and reinstalled the add-in
- removed and re-granted authority for the add-in in HMRC’s portal
- deleted and re-added my organisation in the DataDear dashboard…
Please can you help me - I have separately reported the issue using the “Report Problem” icon
I have until 7 April to file my VAT return and am keen to resolve before then!
Thank you - do appreciate your support for what is free software!