QBO Journal Entries Template

BillVilladolid · April 25, 2020, 5:20pm

Hello,

I have downloaded v1.1 template for QBO Journal Entries, and it doesn’t get any data at all.

Any help please?

Thanks.

Neville · April 25, 2020, 5:24pm

Hi @BillVilladolid

Please double check the following:

You can logged into DataDear
You have selected an organisation from the toolbar
If the drop-down are still empty, use the Refresh button to get validated list from QuickBooks
If you wish to Edit transactions, use the Get data to Edit button.

BillVilladolid · April 26, 2020, 6:06am

hi neville,

yes to all the steps.

unfortunately, still the same error for 2 qbo accounts already.

is there another working version we can try? we’d appreciate if it can be sent to my email, please?

TA

Neville · April 27, 2020, 1:56pm

Can you share a screen snip of the error you are experiencing and when this happens?

jd71 · October 29, 2020, 8:42pm

I am also having this issue where this spreadsheet downloads no data. It presents no error message, just gives a time of 12:00:00 AM for the first line of Entry Data as shown in this picture:

Neville · October 30, 2020, 9:31am

Hi @jd71

Welcome to the forum!

May I ask if your QuickBooks company has any tax rates or is it exempt?

jd71 · October 30, 2020, 4:14pm

Sure, the company is exempt.

Neville · November 3, 2020, 7:02am

Hi @jd71

This is a known issue which has been already fixed by the team. You will be able to use the template after the November release (11/11). Watch out the announcements page for more updates on this issue.