QBO Journal entry "balance debits and credits" error :(

Hi team,

I am a trial user and my first experience is not good. Hope someone can help me.

Trying to upload a QBO Journal Entry using your template but when I click “POST” it says “Error: please balance debit and credits.” Yep, they are balanced. Not sure what else to do here?


Hi @Natalie_Marshik

Thank you for your question.

The QuickBooks api is quite sensitive when pushing journals. Can you ensure that the debit and credit and correctly balanced including the tax since each lines might have different tax rates. Tax needs to be added on top of the amount being posted. This is something the Notes and Controls sheet might not be able to capture properly.