OK, we received an error saying access token has not been authorised or has been revoked.
I logged into the website (I am owner of the account). Said I should re-add the organisation.
Tried to do that but couldn’t select the company from the drop down menu as it was greyed out and it said already connected. Then deleted the organisation so I could re-add it.
Company is gone from the list of organisations on the website but when I try to add it, the name still appears as already connected.
We are preparing for audit starting next week and are now unable to proceed. I need an urgent fix and contact from an actual person from Datadear.