Unable to login - server down? Seems to be working now

Hi, is anyone else having issues logging into DataDear?

I have tried logging in via the Excel add-in and also via Chrome, however it looks like it’s down.

Does anyone know if there’s a status page or similar for DataDear, or an ETA on a fix?


Hi @Phoebe

Thank you for getting in touch.

We are not aware of any down time during the last 24hrs.

Please let us know if you are still experiencing issues and let us know what error messages are popping up so we can investigate further.

Kind regards,


Hi, It appears to have fixed itself and I am no longer getting “server down” errors.

Thank you for your reply.

Kind regards,

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