Unable to see the DataDear Toolbar in Excel




I have made 2 submissions in the past using the datadear template. I have opened up the template to make the submission for this quarter but I am unable to see the datadear toolbar so can not login or submit. I have gone to the datadear website and downloaded the template again to get he latest version but I still can’t see the datadear toolbar.

Please advise



Have you looked into this article?