Unknown Error while processing request: 500

Hi, I’m trying to create the GST report in Excel from the ‘Standard Xero Reports’, however I keep getting an error message “Unknown Error while processing request: 500”. Can you tell me what this means?

Hi Andrew

As the error suggests, DataDear is unable to identify the error - can you try again and see if it works, otherwise would it be possible to give support access to your Xero organisation so we can have a look at the problem?